Returns & Exchanges

We want you to be completely satisfied with your HOVERAir purchase, which is why we offer a 30-day return policy for products in original condition. If your flying camera doesn't meet your expectations, our streamlined process ensures a quick resolution or refund.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and proof of purchase to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Device

  Ensure the HOVERAir drone, batteries, and all original accessories are securely packed in their original packaging to prevent damage during transit.

• 3.
  Ship to Service Center

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Inspection and Refund

  Once our technicians verify the device's condition and clear any personal flight data, your refund will be processed to the original payment method within 7-10 business days.